Privacy Policy

Effective Date: February 20, 2026

1. Introduction

MNDA Recovery – Addiction Treatment & Detox (“MNDA Recovery,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of every individual who visits our website, contacts our facility, or participates in our treatment programs. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at mndarecovery.com, interact with our staff, or receive treatment at our facility located at 351 N Azusa Ave, West Covina, CA 91791.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of our website and contact us with any questions.

2. Information We Collect

We may collect the following types of information depending on how you interact with MNDA Recovery:

2.1 Personal Information You Provide

  • Contact details: Name, email address, phone number, and mailing address provided through contact forms, phone inquiries, or admissions requests.
  • Admissions information: Date of birth, insurance details, substance use history, medical history, emergency contact information, and other intake-related data collected during the admissions process.
  • Communication records: Messages, emails, and correspondence you send to us through the website, email, or other communication channels.
  • Payment information: Billing details, insurance policy numbers, and financial information necessary for processing treatment-related payments.

2.2 Information Collected Automatically

  • Device and browser data: IP address, browser type and version, operating system, device type, and screen resolution.
  • Usage data: Pages visited, time spent on each page, referral source, click patterns, and navigation paths through our website.
  • Location data: General geographic location derived from your IP address (city or region level only).
  • Cookies and similar technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies as described in Section 6 below.

2.3 Information from Third Parties

  • Referral sources: Information provided by referring physicians, therapists, or other healthcare providers with your consent.
  • Insurance verification: Data received from insurance companies during benefits verification.
  • Analytics providers: Aggregated and anonymized data from third-party analytics services that help us understand website usage patterns.

3. How We Use Your Information

MNDA Recovery uses the information we collect for the following purposes:

  • Treatment and care: To evaluate eligibility for our programs, coordinate admissions, deliver addiction treatment services, manage your care plan, and communicate with your treatment team.
  • Communication: To respond to your inquiries, provide information about our programs, send appointment reminders, and share relevant aftercare resources.
  • Billing and administration: To process payments, verify insurance coverage, manage accounts, and fulfill our administrative and legal obligations.
  • Website improvement: To analyze usage patterns, diagnose technical issues, optimize site performance, and improve the overall user experience on mndarecovery.com.
  • Safety and security: To protect against fraud, unauthorized access, and other security threats to our website and facility.
  • Legal compliance: To comply with applicable federal, state, and local laws, regulations, and legal processes, including healthcare privacy regulations.
  • Quality assurance: To monitor and improve the quality of our treatment programs, staff training, and patient outcomes.

4. Information Sharing and Disclosure

MNDA Recovery does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

4.1 Treatment-Related Disclosures

  • Healthcare providers: With your written consent, we may share relevant health information with referring physicians, specialists, or other providers involved in your care coordination.
  • Insurance companies: To process claims and verify benefits related to your treatment at our facility.

4.2 Service Providers

  • Technology providers: Companies that host our website, manage our databases, process payments, or provide analytics services, all of whom are bound by contractual obligations to protect your data.
  • Professional advisors: Attorneys, accountants, and consultants who require access to information to provide professional services to MNDA Recovery.

4.3 Legal Requirements

  • Legal process: When required by law, subpoena, court order, or governmental regulation.
  • Safety concerns: When we believe in good faith that disclosure is necessary to protect the safety of our patients, staff, or the public, or to prevent imminent harm.
  • Regulatory compliance: To comply with federal and state healthcare regulations, licensing requirements, and accreditation standards.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. The types of cookies we use include:

5.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as page navigation, secure form submissions, and accessibility preferences. These cookies do not collect personally identifiable information and cannot be disabled without affecting site functionality.

5.2 Analytics Cookies

We use analytics cookies (such as those provided by Google Analytics) to understand how visitors interact with our website. These cookies collect information in an aggregated, anonymized form, including the number of visitors, pages visited, traffic sources, and time spent on the site. This data helps us improve our website content and user experience.

5.3 Functional Cookies

Functional cookies remember your preferences and settings (such as language or region) to provide a more personalized experience when you return to our website.

5.4 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set. Please note that disabling cookies may limit your ability to use certain features of our website. For more information on managing cookies, visit your browser’s help documentation.

6. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Right to access: You may request a copy of the personal information we hold about you.
  • Right to correction: You may request that we correct inaccurate or incomplete personal information.
  • Right to deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as information required for treatment records or legal compliance).
  • Right to restrict processing: You may request that we limit how we use your personal information under certain circumstances.
  • Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
  • Right to opt out: You may opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link in our emails.

To exercise any of these rights, please contact us at (209) 255-5634 or email [email protected]. We will respond to your request within 30 days or as required by applicable law.

7. HIPAA Notice – Protected Health Information

As a licensed addiction treatment center, MNDA Recovery is subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the federal regulations governing the confidentiality of substance use disorder patient records under 42 CFR Part 2. We take these obligations seriously and maintain rigorous safeguards to protect your Protected Health Information (PHI).

7.1 What Is Protected Health Information (PHI)?

PHI includes any individually identifiable health information created, received, maintained, or transmitted by MNDA Recovery in the course of providing treatment. This may include your medical history, treatment plans, diagnoses, medication records, lab results, billing records, and any other information that could identify you as a patient.

7.2 How We Protect Your PHI

  • Administrative safeguards: Staff training on privacy policies, designated privacy officer, regular audits, and access controls limiting PHI access to authorized personnel only.
  • Physical safeguards: Secured facilities, locked file storage, controlled access to areas where PHI is stored, and proper disposal procedures for paper records.
  • Technical safeguards: Encrypted electronic health records, secure login credentials, firewalls, intrusion detection systems, and regular security assessments.

7.3 Your Rights Under HIPAA

As a patient at MNDA Recovery, you have the following rights regarding your PHI:

  • The right to receive a copy of our Notice of Privacy Practices.
  • The right to request access to and obtain a copy of your health records.
  • The right to request corrections or amendments to your health records.
  • The right to request restrictions on certain uses and disclosures of your PHI.
  • The right to request confidential communications (e.g., requesting that we contact you only at a specific phone number or address).
  • The right to receive an accounting of disclosures of your PHI made by our facility.
  • The right to file a complaint with MNDA Recovery or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.

7.4 42 CFR Part 2 Protections

Federal law (42 CFR Part 2) provides additional protections for information related to substance use disorder treatment. Records identifying you as a patient receiving substance use disorder treatment at MNDA Recovery are kept strictly confidential and may not be disclosed without your written consent, except as permitted by law (such as medical emergencies, qualified audits, or court orders meeting specific legal criteria).

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include:

  • Right to know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the business purposes for collecting it, and the categories of third parties with whom we share it.
  • Right to delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
  • Right to correct: You may request that we correct inaccurate personal information that we maintain about you.
  • Right to opt out of sale or sharing: MNDA Recovery does not sell your personal information. We do not share personal information for cross-context behavioral advertising.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive different pricing, a different quality of care, or a reduced level of service for making a privacy request.
  • Right to limit use of sensitive personal information: You may request that we limit the use and disclosure of your sensitive personal information to purposes necessary to provide our services.

To submit a verifiable consumer request, please contact us at (209) 255-5634 or email [email protected]. We will verify your identity before processing your request and respond within 45 days as required by law.

Authorized agents: You may designate an authorized agent to make a request on your behalf. We may require the agent to provide written authorization from you and may need to verify your identity directly.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided personal information to us through our website, please contact us immediately at (209) 255-5634 or [email protected]. We will take prompt steps to delete such information from our records.

For minors between the ages of 13 and 17, any treatment-related data collection is conducted in accordance with applicable state and federal laws, with appropriate parental or guardian consent as required.

10. Data Security

MNDA Recovery implements commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols.
  • Secure storage of electronic records with access controls and authentication requirements.
  • Regular security assessments and vulnerability testing.
  • Employee training on data protection practices and privacy compliance.
  • Incident response procedures for addressing potential data breaches.

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest reasonable standards of data protection.

11. Changes to This Privacy Policy

MNDA Recovery reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of this page and post the updated policy on our website. For material changes that significantly affect how we handle your personal information, we may also provide additional notice, such as a prominent announcement on our homepage or direct communication via email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please contact MNDA Recovery using any of the following methods:

If you believe your privacy rights have been violated, you also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at 1-877-696-6775 or online at hhs.gov/ocr.